Returns & Exchanges
At FIRMAN Power Equipment, we want you to be completely satisfied with your purchase. If your new apparel doesn't fit or meet your expectations, you can return or exchange any unworn items within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Your Shipping Label
Once your request is approved, a prepaid shipping label will be sent to your email; simply print it and attach it to your original packaging.
Ship the Items
Drop off your package at any authorized carrier location, ensuring all original tags are attached and the garment is in its original condition.
Receive Your Refund
After our warehouse team inspects your return, we will process your refund or ship your exchange item within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing